We're Hiring! Community Liaison Executive

We're hiring - Community Liaison Executive

Position Type: Full Time 

Location:  This role is predominantly operational and, on the road, and supports a large network of clubs. The PFA have offices in Manchester and London and we are flexible in terms of where your ‘home’ office will be. This is a hybrid role and so regular attendance in the office will be required alongside remote/ home working. 

Salary: Competitive remunerational package plus good benefits  

The PFA Community Department is one of the most established departments within the organisation and provides support and guidance for a network of 92 Club Community Organisations plus several related charity partners and key stakeholders within the game. 

At the heart of the departments work is encouraging clubs to support players in purposeful and rewarding community activity away from the pitch with a focus on helping players at all stages within their careers to inspire and motivate through their status within the professional game.

Our investment via the Premier League Charitable Fund, EFL Trust and the National League Trust is substantial and working in partnership with them we want to make a significant difference to the communities the whole network supports with our members leading the way within areas that they have a passion for and care about.    

Key Responsibilities 

The role will support a network of Club Community Organisation [CCO’s] to implement a strategic approach to player engagement at local club level with a key emphasis on involving all players at the club in rewarding and purposeful activity.

  • Support CCO’s on implementing a coordinated and structured approach to player appearances across the club utilising all members from scholars through to the senior squads. 
  • To provide a PFA presence on the ground via regular attendance at local based player appearances. 
  • To facilitate Community team meetings to ensure our members have a better understanding of the community work delivered on a local level. 
  • To build relationships and organise meetings with our PFA Delegates so they can help CCO’s and support our Agenda throughout the season. 
  • To develop and maintain positive working relationships with CCO’s to ensure that player engagement is a priority in line with our continued funding and values.
  • To monitor and review player engagement at local club level throughout the season and to offer support when and where required. 
  • To represent the PFA on relevant Boards/Committees to ensure that there is always a PFA Centric voice and to ensure the continued development of player engagement within the national network. 
  • To support any conflict/ player access issues at clubs via regular dialogue/meetings with club related staff including senior executives.;
  • To organise end of season reviews and the collation of statistical player appearance information each season.The work alongside our colleagues at the PLCF, EFL Trust and National League Trust to collectively make a difference and continue to enhance the partnership and ensure good governance always prevails.  

Skills and Requirements 


  • A passion for Community work and the importance of players giving back and making a difference. 
  • Strong organisational and communication skills 
  • A good understanding of the Club Community Organisation network and the key stakeholders that support this environment.  
  • Ability to form positive relationships at all levels of the community departments work. 
  • Ability to speak publicly and present to groups.  
  • A high level of integrity and confidentiality
  • Good administration and IT Skills 
  • A full clean driving license 
  • Ability to be adaptable and work effectively as part of a team.
  • Work closely with the PFA EDI Team to ensure equality in programme delivery
  • To support other PFA Departments where appropriate within the community network 


  • Experience of working with players in a professional environment 
  • Experience in specific areas related to the Community Departments work 
  • PFA Member 
  • Understanding of EDI and the importance attached to this area of work for the PFA  
  • Able to support EDI delivery by the EDI Team
  • Language skills

How to apply  

To apply, please email an up-to-date CV, Covering Letter (which expresses your motivation for the role and highlights your relevant experience) to: recruitment@thepfa.com

The closing date for applications is: July 28th 2023 

The PFA is an equal opportunities employer. Our employment policies for recruitment ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

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